Our convenient, affordable and automated NOC service handles routine system maintenance and network monitoring functions on a 24/7 basis. We take care of it all – troubleshooting alerts, reviewing backups, defragmenting your hard disks, deleting temporary files, preventing viruses and reducing spyware – while avoiding disruptions to your business operations.
The Result: - Freedom to focus on your core business, rather than the administration of technology.
DESKTOPS |
HammerCare Admin |
Patch Management |
X |
Antivirus/Antispyware |
X |
Temp File deletion |
X |
Disk defragmentation |
X |
Asset/Inventory Reporting |
X |
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SERVERS |
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24/7 Monitoring & Alerting |
X |
Patch Management |
X |
Antivirus/Antispyware |
X |
Preventative Maintenance for Exchange/Active Directory |
X |
SOPs for correction before escalation |
X |
Limited Administration |
X |
Remote Troubleshoot & Fix |
X |
Move/Add/Change on users/groups |
X |
We also provide as an add on service, Remote Device Network Management.
Offering has three options to select from:
Switches – 24/7 monitoring and alerting, asset inventory, full reporting
Premium – Include Routers/Firewalls: 24/7 monitoring and alerting, ISP vendor management, proactive maintenance, asset/inventory, full reporting
Comprehensive – Include Routers/Firewalls: 24/7 monitoring and alerting, ISP vendor management, proactive maintenance, asset/inventory, full reporting, and full remediation support for the network devices.
